Click to view Emergency Department (A&E) waiting times
86 People
Number of people in A&E department
0:55 Hours
Average wait to be seen by a clinician
2:30 Hours
Average time in the department

Carers Support

Who is a Carer?

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction, cannot cope without their support. Anyone can become a carer; they come from all walks of life, all cultures and can be of any age. Carers are extremely important to the NHS, however, too often they do not receive the recognition and support they need and deserve.

The role of a carer is very diverse and can encompass a multitude of activities including, helping people to the toilet, helping with washing, dressing or moving around the home. The carers role can also include shopping, cleaning, cooking, laundering of clothes, assisting with medication, managing money and taking people to attend appointments.

Carers Charter

Our commitment to supporting and improving the experience of carers has led to Royal Berkshire NHS Foundation trust signing up to the acute hospitals' Carers Charter and we continue to strive towards improving carer experience. 

Preparing For Discharge

It is important you tell us as soon as possible if you have any worries or concerns about taking your loved one home from hospital. Here is some useful advice for preparing for discharge.

Carers Survey

Your feedback is important to us so that we can continue to make improvements in how we support carers. Please complete a carers survey

Contact Us

If you have any queries or question as a carer then please contact Karen O'Leary (Patient Experience Liaison Nurse) - karen.oleary@royalberkshire.nhs.uk.