Patients
If you are injured or ill, the NHS provides a range of services to help you get well. You can get more appropriate and quicker treatment by choosing the NHS service that can best treat your symptoms. If you are unsure of where to go, call NHS 111 for clinical advice and guidance.
This will help to ensure you get the right treatment in the right healthcare setting, without putting pressure on emergency services.
Working with us
Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people….why don’t you come and join us?
We are one of the largest hospital foundation trusts in the country, and currently touch the lives of half a million patients in the west of Berkshire every year by providing high quality acute medical and surgical services for our local communities. If you would like to join our team we would love to hear from you - we are always looking for talented staff with a commitment to providing the best patient care.
You can search our vacancies here, or if you have any questions please contact our recruitment department on 0118 322 5353.
Working for the Trust offers not only a rewarding career, but also a range of benefits including:
- competitive salary
- up to seven weeks' paid holiday (inclusive of bank holidays)
- subsidised staff restaurant
You would also have access to a range of benefits including salary sacrifice schemes, accommodation, childcare and discount shopping and leisure.
Getting in touch
Main switchboard : 0118 322 5111
Patient Relations Team : 0118 322 8338
If you have an issue or query that you would like us to help you resolve, our Patient Relations Team may be able to help. You can ask a member of staff to contact Patient Relations for you, you can contact them directly yourself. You can write to them at:
Patient Relations Team
Level 2 Main Entrance
Royal Berkshire NHS Foundation Trust
London Road
Reading RG1 5AN
or you can email: talktous@royalberkshire.nhs.uk
Media contacts
The Royal Berkshire NHS Foundation Trust runs a 24/7 service to the media. All media enquiries should be directed to the Communications Team. They will, wherever possible, respond promptly to your requests. Email communications@royalberkshire.nhs.uk
Journalists, if you have an urgent out of hours enquiry please call the main switchboard on 0118 322 5111.
PLACE inspection
PLACE report
PLACE is a national assessment of non-clinical services.
All the assessments involve local people, known as Patient Assessors, going into hospitals as part of teams to assess how the environment supports the provision of clinical care, assessing such things as cleanliness, food and hydration, privacy dignity and wellbeing, condition appearance and maintenance, dementia, and disability.
How did we do?
Our results were very positive and above the national average in all domains. In some areas they were significantly better.
More information on our results can be found on the NHS Digital website here
|
What was inspected |
National average |
Royal Berkshire 2018 |
|
|
Cleanliness |
98.50% |
99.32% |
|
|
Condition, appearance, maintenance |
94.30% |
96.10% |
|
|
Privacy, dignity and wellbeing |
84.20% |
93.97% |
|
|
Food |
90.20% |
95.69% |
|
|
Organisation food |
N/A |
98.78% |
|
|
Ward food |
N/A |
94.96% |
|
|
Dementia |
78.90% |
87.41% |
|
|
Disability |
84.20% |
89.42% |
News
Find out about what has been happening around the Trust and see where we have featured in local news stories and television broadcasts.
Careers
Interested in working in an exciting, fast moving environment that makes a real difference to people?
About the Trust
Information about our Board and Executive, our publications and our performance, and information about Freedom of Information requests.