Contact details
Address
Virtual Acute Care Unit (VACU)
Level 1 Maternity Block
Royal Berkshire Hospital
Craven Road
Berkshire
RG1 5AN
Related locations

Virtual Hospital Service
Hospital-level care, in the comfort of your home
What we do
Our Virtual Hospital Service offers safe, specialist care at home, helping you to:
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Avoid hospital admissions
Get the treatment you need at home, reducing time spent in hospital.
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Recover faster
Healing in your own environment often leads to quicker recovery and improved wellbeing.
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Stay closely monitored
We use state-of-the-art technology to monitor vital signs like oxygen levels, heart rate, and blood pressure.
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Receive timely care
Your healthcare team receives real-time updates and can respond promptly, either remotely or with a home visit.
How it works
Once you’re enrolled, we provide everything needed for safe treatment at home, including:
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Monitoring devices
Like blood pressure cuffs, thermometers, and pulse oximeters to track your health.
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Regular check-ins
Virtual or face-to-face appointments based on your condition and needs.
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Support every step of the way
Our team will work closely with you and your loved ones to make sure your recovery is smooth, safe, and well-supported.
Our Care Pathways
We offer a range of specialist virtual care options tailored to your health needs:
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Respiratory Pathway: For conditions like pneumonia, pulmonary embolism, bronchiectasis, COVID-19 and COVID Medicines Delivery Unit (CMDU) treatments.
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Cardiology Pathway: Supporting heart-related issues like heart failure, endocarditis and atrial fibrillation.
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Renal Pathway: Tailored care for patients with kidney-related health concerns.
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Complex Infection Pathway: For serious infections such as septic arthritis and complex urinary tract infections (UTIs).
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General Medicine Pathway: Managing a wide range of health conditions that typically require hospital care.
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POCUS (Point-of-Care Ultrasound): We use bedside ultrasound to support clinical decision-making, enabling quicker diagnosis and targeted treatment at home. This enhances patient safety and reduces the need for hospital-based investigations.
Our Vision
"To provide safe and efficient care to people at a place they call home."
We are committed to:
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Working in partnership with patients and families.
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Using advanced technology and point-of-care diagnostics.
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Providing real alternatives to hospital admissions.
- Supporting early transfers from hospital to continue acute care at home.
OPEN: 8am – 8pm, 7 days a week