Royal Berkshire NHS Foundation Trust takes data protection and compliance of confidentiality extremely seriously and this notice explains how we as trust are compliant with the Data Protection Act 1998 and the new General Data Protection Regulation (GDPR) which will be introduced by 25th May 2018.
Royal Berkshire NHS Foundation Trust collects information about you when you are referred by your GP for treatment and during your clinical consultation. We also collect information when you voluntarily complete customer surveys, provide feedback and speak to a member of our team.
As a healthcare provider we need to hold information about our patients to help ensure that they receive proper, necessary and effective treatment. We firmly believe that information should be held securely and should only be available on a ‘need to know’ basis. The information includes:
The information we hold about you helps us to:
We may also use your information to:
The GDPR ensures that the Trust controls and processes personal data and we have a duty to:
Accordingly we have a duty to:
Here at Royal Berkshire NHS Foundation Trust we take your privacy seriously and will only use your personal information when caring for you and to give you any products and services you have asked for.
The Trust will not disclose any information about you other than in exceptional circumstances where we are required to do so by law.
You can also get further information on:
If you are a patient seeking routine treatment and you live outside of the NHS England boarders, the Trust is required to contact your local GP practice and Local Health Board (LHB) or the National Specialised Services team responsible for your area to obtain authorisation prior to commencing your treatment. If you are planning to move outside the NHS England borders please can you confirm your new address and GP Practice with the Trust as soon as possible to ensure a continuation of care.
On occasion it may be necessary for the Trust to contact you directly about your provision of care as we will be working on your behalf to ensure that the continuity of care is not adversely affected.
The Trust uses approved specialist companies which are accredited to provide any diagnostic tests or services you might need; for example, genetic testing and specialist tests.
We work closely with many organisations in order to provide you with the best possible care. This means that with your consent, and when it is beneficial to your health or in your vital interests, your information will be shared with organisations including:
Health professionals should share information in the best interests of their patients. This means that where necessary we will also share your health information with other health care providers/professionals involved in your care.
The Trust uses a secure electronic patient record system which enables GPs to refer you here.
Our system is also used by other GP practices, child health services, community services, hospitals, out-of-hours services, palliative care services and many more. This means your information can be shared with other clinicians so that everyone caring for you is fully informed about your medical history, including medication and allergies. We will seek your consent before sharing your medical information.
Sharing out: This controls whether your information stored by us can be shared with your GP
Sharing In: This controls whether information in your medical record held by your GP can be viewed by staff on a need to know basis
Royal Berkshire NHS Foundation Trust is registered with the Information Commissioner’s Office which is the regulator for data protection and privacy and electronic communications. Our registration number is: Z7044786.
We are committed to keeping your personal information secure.
We have put in place physical, electronic and operational procedures to safeguard and secure the information we collect. All our employees and partner organisations are legally bound to respect your privacy and the confidentiality of your information. Access to your information is strictly controlled and only accessible to employees on a need to know basis.
The Royal Berkshire NHS Foundation Trust is registered with the Department of Health (DOH) and our security and confidentiality compliance is assessed by the completion of the Information Governance (IG) Toolkit. This is an online system which allows organisations’ information security, data protection, and confidentiality processes and procedures to be assessed against national standards required by NHS Digital and the Care Quality Commission.
We will review and update this notice regularly in line with guidance issued by the privacy regulator, the Department of Health and NHS Digital.
If you would like to receive a copy of your medical records, report a concern or inaccuracy within your record or would like to restrict who your medical data is shared with, please speak to your clinician or contact any of the people listed below. They will be happy to help:
Mrs Caroline Lynch
Data Protection Officer
Royal Berkshire NHS Foundation Trust
Tel: 0118 322 5335
Mr Clive Wewerka
Health Records Manager
Royal Berkshire NHS Foundation Trust
Tel: 0118 322 8163
Dr Janet Lippett
Chief Medical Officer
Tel: 0118 322 7445
Senior Information Risk Owner
Chief Finance Officer & Senior Information Risk Owner
Tel: 0118 322 6904