Our Values: Compassionate | Aspirational | Resourceful | Excellent

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The Florey - Reading

(Sexual Health Screening for people of all ages)

Telephone Triage system currently in operation

 

 

Florey reception

 

TELEPHONE TRIAGE SYSTEM IN OPERATION

We are operating a telephone triage system for patients who wish to access our service. This allows us to comply with social distancing guidelines. 

If you you would like a telephone consultation, please call 0118 322 7202, choose option 4 and leave your details.  

26/03/2021  Please note that we have been notified that results may be delayed due to a technical difficulty in the laboratory.  Please do not call unless the tests were taken more than 3 weeks ago.  We will notify you of your results as soon as we are able.  We do apologise for this inconvenience.

 Our phone lines can be extremely busy, please bear with us. 

We aim to answer the phone between 9:30 am and 4:30pm, however currently this may not always be possible, but we will get back to you as soon as we possibly can to discuss your options..

The Trust operates a zero tolerance policy to aggression.  

Sexual Health Screening for people of all ages (including emergency contraception)
and Contraception Services for women 25 years and under

 

Royal Berkshire Hospital

Royal Berkshire Hospital
21a Craven Road
Reading
RG1 5AN

Monday - Friday 

Telephone Triage Appointments

Saturday, Sunday and bank holidays

Closed

Further advice can be found here: www.safesexberkshire.nhs.uk

 

Please note we endeavour to see everyone, however, if demand is high for any particular clinic, we may ask you to return to the next clinic.

West Berks Community Hospital

West Berks Community Hospital
London Road 
Thatcham 
RG18 3AS

Sexual Health Screening for people of all ages (including emergency contraception)
and Contraception Services for women 25 years and under

Please note some contraception methods may require a second visit for fitting or insertion.  A specialist appointment will be arranged for you, this maybe at a different location.

Please refer to this website before attending as clinics may have to close at short notice.

Social Distancing guidelines will be adhered to in this clinic

 Monday 3pm to 5pm - Contraception (under 26) only
 Thursday Closed until further notice
 Saturday Closed until further notice

 

Whitley Health and Social Services Building

Whitley Health and Social Services Building,
Northumberland Avenue
Reading
RG2 7QA

Please note some contraception methods may require a second visit for fitting or insertion.  A specialist appointment will be arranged for you, this maybe at a different location.

PPlease refer to this website before attending as clinics may have to close at short notice.

Social Distancing guidelines will be adhered to in this clinic.

Wednesday

 

8:30 - 11am - Contraception (all ages)

 

Wokingham Hospital


Wokingham Hospital
41 Barkham Road
Wokingham
RG41 2RE

Please note some contraception methods may require a second visit for fitting or insertion.  A specialist appointment will be arranged for you, this maybe at a different location.

Thursday - CLOSED ON 25th MARCH 2021

3pm to 4.30pm  Contraception and sexual health check ups (under 26 only)

Social Distancing guidelines will be adhered to in this clinic

 

 

 Services for young people aged 25 and under (you can also attend any of our other clinics)
Please note some contraception methods may require a second visit for fitting or insertion.  A specialist appointment will be arranged for you, this maybe at a different location.

Woodley Centre Surgery, Woodley Precinct, 6 Headley Road, Woodley, RG5 4J
Please note this clinic is not available at the present time.  We will update this page as soon as we are able to offer this location again.

Please click here for an important message from Public Health England about a local syphilis outbreak.

What happens when you come to a clinic? - Sexual Health Screening

When you come to the clinic the receptionist will give you a form to fill in, including some personal details such as name and date of birth and a few questions about your reason for attending the clinic. Depending on what you put on this form you will be seen by a doctor or nurse and you may have to wait to be seen. The tests that are taken will not have your name on them.

You will have a discussion with a doctor or nurse about your general health, any symptoms and about your sexual activity.

Not everyone will need an examination; if you do have an examination you will be offered a chaperone.

Everyone is offered tests for gonorrhoea, chlamydia, syphilis and HIV infection. Some people will need tests for herpes, hepatitis B or hepatitis C.

Some of the tests may be taken by you, others may need to be taken by a doctor or nurse.

Important information:

All male patients are required NOT to pass urine for at least 60 minutes prior to seeing the doctor or nurse. This is especially important for chlamydia testing. 

What happens when you come to a clinic? - Contraception

When you come to the clinic the receptionist will give you a form to fill in, including some personal details such as name and date of birth and your reason for attending the clinic. You will have a discussion about your general health and then a discussion about which methods of contraception are suitable for you. Some methods require a second visit for fitting or insertion - this will be discussed at the time with you and an appointment will be made. You will also be offered sexual health screening (see above).

People living with HIV

Click here for the HIV clinic.

Confidentiality: protecting your confidentiality

Making sure that all visits and contacts with us are confidential is very important to all the clinic staff. This applies to doctors, nurses, health advisors and administrative staff, including receptionists, secretaries and managers.

No identifiable information is passed to anyone or any agency without your permission, except when it is essential for providing urgent care or necessary to protect somebody’s health, safety or well being.

We have a stand alone notes system that is not linked to the main hospital or to GP surgeries.

Please talk to us if you have any concerns about confidentiality.

Under 16 and worried about confidentiality?

The same level of confidentiality applies to young people, including those that are under 16. This means that you can tell others about your visit but we won’t.

The only reason we might have to consider passing on information without your permission, would be to protect you or someone else from harm.

We would always try to discuss this with you first.

There is always someone here to listen to your concerns and provide support.

Useful Contacts

The Florey
Sexual Health & Contraceptive Services
21a Craven Road
Reading
RG1 5LE

0118 322 7202

  • CONTACT DETAILS:

    Royal Berkshire NHS Foundation Trust,
    London Road,
    Reading,
    RG1 5AN
    Email us
    Tel: 0118 322 5111
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