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Macmillan Cancer Information Centre

Macmillan Cancer Information & Support Centre
Closed 9 – 21 September 2021

Due to unforeseen circumstances, the Macmillan Cancer Information and Support Centre will be closed from 9 – 21 September 2021.

If you have queries during this time, please leave a voicemail message on 0118 322 8700  or email us, and we will get back to you as soon as we can.

Alternatively, please call the free national Macmillan Helpline on 0808 808 0000, which is open daily from 09:00 – 20:00 hrs.

Please note, appointments, treatments and all other services at the Berkshire Cancer Centre will continue as normal. 



21 April 2020

If you're:
- living with cancer, have had cancer in the past, or are worried that you have cancer 

- a relative, friend or carer of someone living with cancer

this FAQ document contains the latest guidance from cancer charities on staying safe and accessing treatment/diagnosis.


Working with Macmillan logo large

The Macmillan Cancer Information and Support Centre is based in the Berkshire Cancer Centre at the Royal Berkshire Hospital. The centre offers support and information to anyone who has concerns about cancer, their relatives, friends and carers.

You may have cancer yourself, care for a friend or relative, work as a health care professional or simply want to know more about cancer.

Below is a video in which you can meet the team and find out a bit more: 


We can help you with the practical and emotional aspects of living with cancer, from finance and benefits support to travel insurance. We can also help you with information on health promotion, prevention and detection of cancer.

Information is available in different languages on request, and is suitable for people with learning difficulties. We also offer guided access to the internet. We can put you in touch with other groups and organisations that we think will be able to help you, including the Macmillan Benefits Advice Service, the Macmillan Cancer Rehabilitation Team, and local support groups.

We do run an outreach service at other smaller hospitals in Berkshire (Bracknell Healthspace and West Berkshire Community Hospital), but only at certain times during the week. Please contact us to find out when we’ll be at a hospital near you.

What do people ask?

How can I learn more about the type of cancer I have? 
Who can I speak to about benefits advice?  
Do you have information on local and national support groups?
How do I go about getting information on travel insurance?

How to get in touch

The service is based in the North block of the Royal Berkshire Hospital, in the Berkshire Cancer Centre, in friendly, confidential and quiet surroundings. If you have any concerns or questions about cancer, you can drop in without an appointment. You don’t need a referral from a doctor or nurse. All discussions are in complete confidence and we welcome anyone who needs our help.

We’re open Monday to Thursday between 9am and 4pm and Friday 9am to 2pm, except bank holidays.

If you cannot visit the Macmillan Information Centre, we have a telephone service 0118 322 8700, with an answer phone. Alternatively email us at: macmillan.information@royalberkshire.nhs.uk and we can arrange to call you at home or offer you a 'virtual' chat. 



Useful contacts

Macmillan Cancer Information Centre
North Block
Royal Berkshire
NHS Foundation Trust
London Road
Reading RG1 5AN

Tel: 0118 322 8700

Email Macmillan Cancer Information Centre


    Royal Berkshire NHS Foundation Trust,
    London Road,
    RG1 5AN
    Email us
    Tel: 0118 322 5111
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