Our Values: Compassionate | Aspirational | Resourceful | Excellent

Eye Casualty

Eye casualty is for eye accidents and emergencies that have occurred in the last 48 hours. 

Any conditions that have been ongoing for a long time need to be discussed with your GP. Some GPs are able to refer their patients to community eye doctors, where you can have a booked appointment closer to home.

If you think you have a minor eye problem (such as conjunctivitis or styes), or a query, please consider discussing the matter with your GP, pharmacist or community optician.

Please attend Eye Casualty urgently if you have any of the following:

  • Chemical liquids splashed into the eye. Remember you first aid treatment: flush your eye with plenty of lukewarm water
  • Cuts or lacerations to the eye lids
  • Penetrating eye injury
  • Sudden, painful eye causing sickness and feeling unwell
  • A red, painful eye after surgery
  • Rapid loss of vision following corneal graft surgery
  • Shadow/curtain across vision, increase in flashing lights/floaters
  • Red, painful eye associated with contact lens wear    
  • Sudden painless loss of vision
  • If you are a regular patient of ours and you are concerned about your eye.

If you attend Eye Casualty, please avoid driving as we will potentially need to dilate your pupils, which will blur your vision for several hours. 
Also, please be mindful this is an emergency service and, as such, you can experience long waiting times. Please allow plenty of time when visiting us.


The department is open between 9am and 5pm Monday to Friday and from 9am and 12.30pm at the weekend and bank holidays.

We are closed on Christmas and New Year's Day.

Out of these hours please visit the Emergency Department for urgent eye treatment.

For GPs looking for advice, please ring Switchboard and request to be connected to the Ophthalmology GP Trainee.

How to get here

Park in the multi-storey and exit via Level 2, Main Reception. Follow the signs for 'all wards and departments' and take a right at the Welcome Desk. Eye Casualty is on your immediate left.




Useful contacts

Eye Casualty
Eye Block, Level 2
Royal Berkshire NHS Foundation Trust
London Road
Reading RG1 5AN

(out of hours please contact A&E 0118 322 7019)


    Royal Berkshire NHS Foundation Trust,
    London Road,
    RG1 5AN
    Email us
    Tel: 0118 322 5111
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