Our Values: Compassionate | Aspirational | Resourceful | Excellent

Emergency Department

Welcome to the department. Here you will find information about Adult Accident and Emergency services. 

Please note:

Covid-19 - Changes to Minor Injury Service as of Monday the 30th March 2020

From Monday 30 March 2020 the Royal Berkshire Hospital site will no longer run a Minor Injury Service through the Emergency Department (A&E) as this hospital will be focusing resource on managing the Trust’s Covid-19 response.

From this date all patients requiring a minor injury service will need to present to the following sites:

West Berkshire Community Hospital, Newbury Opening Hours: 08:00-20:00

Bracknell Healthspace, Bracknell Opening Hours 08:00-20:00

Townlands Community Hospital, Henley Opening Hours 10:00-18:30

Outside of these opening hours, patients with severe injuries considered to be life or limb threatening may attend and will be seen at the Royal Berkshire hospital emergency department by the on call orthopaedic service. Please note that this will risk exposure to Covid-positive patients, and so we would advise to wait until the morning if the injury is not severe.

We apologise for any inconvenience that this may cause and thank you for supporting us.

We have a separate Children's Accident and Emergency Department which is located next to the Adult Accident and Emergency Department. Click here for more information. 

AE with ambulance

The Adult Accident and Emergency (A&E) service will respond immediately to those people who are acutely ill, or have life or limb threatening problems.

The majority of people, however, who attend the A&E Department have minor, non-life-threatening or limb-threatening injuries and illnesses.

For Paediatric A&E, follow the link on the left.

What should I expect when I arrive at A&E? 

When you arrive at A&E as a patient, you will be assessed by a nurse or doctor who will determine the nature of your illness or injury. You may be sent for an X-ray and/or might be given some medicines to relieve any pain. Not all patients requiring an X-ray will have this done before seeing the doctor. This will depend on the nature of the injury and the complexity of the problem.

How to get here

The Accident and Emergency Department is in its own building, set back between the Main Entrance and Maternity Block on Craven road. Note that the roadway between these two buildings is for ambulances only. There are spaces immediately on entering the Craven Road multi-storey car park for Accident and Emergency drop-off.

Pedestrian access is via the roadway behind the car park - follow the signs. There is no access to A&E from the main entrance block

Staff details

Matron: Brenda Morton

Operational Manager: Lisa Shoubridge

Useful contacts

Royal Berkshire
NHS Foundation Trust
Centre Block
Craven Road
Reading RG1 5AN

0118 322 7019


    Royal Berkshire NHS Foundation Trust,
    London Road,
    RG1 5AN
    Email us
    Tel: 0118 322 5111
  • Copyright 2014
  • Site build: Generate UK
  • ip: