Our Values: Compassionate | Aspirational | Resourceful | Excellent

Adult Accident and Emergency

Welcome to the department. Here you will find information about Adult Accident and Emergency services. 

We have a separate Children's Accident and Emergency Department which is located next to the Adult Accident and Emergency Department. Click here for more information. 

AE with ambulance

As part of our gradual return to normal the Hospital’s Emergency Department (A&E) has now switched back to a single site. Patients with serious health issues needing ED treatment can access the department through the main A&E entrance in Craven Road.

Social distancing will be in place and masks will also be available.

The Adult Accident and Emergency (A&E) service will respond immediately to those people who are acutely ill, or have life or limb threatening problems.

The majority of people, however, who attend the A&E Department have minor, non-life-threatening or limb-threatening injuries and illnesses.

Ask A&E

Patients with non urgent health issues can seek help from ‘Ask A&E’ by going on to https://www.royalberkshire.nhs.uk/ask.htm

This offers a symptom check facility and can signpost you to best healthcare service. Remember too that local pharmacists are experienced healthcare professionals and can advise on a range of medical issues.

For Paediatric A&E, please this link

What should I expect when I arrive at A&E? 

When you arrive at A&E as a patient, you will be assessed by a nurse or doctor who will determine the nature of your illness or injury. You may be sent for an X-ray and/or might be given some medicines to relieve any pain. Not all patients requiring an X-ray will have this done before seeing the doctor. This will depend on the nature of the injury and the complexity of the problem.

How to get here

The Accident and Emergency Department is in its own building, set back between the Main Entrance and Maternity Block on Craven road. Please note that the roadway between these two buildings is for ambulances only. There are spaces immediately on entering the Craven Road multi-storey car park for Accident and Emergency drop-off.

Pedestrian access is via the roadway behind the car park - follow the signs. There is no access to A&E from the main entrance block

Staff details

Matron: Brenda Morton

Operational Manager: Lisa Shoubridge


Useful contacts

Royal Berkshire
NHS Foundation Trust
Centre Block
Craven Road
Reading RG1 5AN

0118 322 7019


    Royal Berkshire NHS Foundation Trust,
    London Road,
    RG1 5AN
    Email us
    Tel: 0118 322 5111
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