The Royal Berkshire NHS Foundation Trust has once again scored highly across a series of national indicators in the 2018 Patient-Led Assessments of the Care Environment (PLACE), and rated as being in the top ten percent in all categories when compared to the national picture.
PLACE assessments are an annual appraisal which focuses exclusively on the environment in which care is delivered and does not cover clinical care provision or how well staff are doing their job.
PLACE provides a framework for assessing quality against common guidelines and standards in order to quantify how the environment supports the provision of clinical care, assessing things such as privacy and dignity, food, cleanliness and general building maintenance along with the extent to which the environment is able to support the care of those with dementia or disability.
The annual assessments are undertaken by teams formed from a collaboration of patients, their family and visitors, carers, patient advocates, patient council members and Trust Governors, staff from other NHS Trusts can also be part of the assessment team, however, every team includes a minimum of 50% of patient assessors.
Trust chief executive, Steve McManus, welcomed the results of the report, and said: “Receiving feedback from our patients and the community we serve is something we actively promote. This report focuses on aspects which patients and the public have identified as important, and have been rated by them, and so it is especially good to hear that we are doing well.
“This is a testament to the hard work of everyone across the Trust, both in direct patient care and those behind the scenes in support services. I would like to thank all the teams who constantly strive to give such outstanding service. “
23 August 2018