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Visitor Information

What to expect when visiting a patient at the Royal Berkshire Hospital:

  • Only one visitor per patient at any one time.
  • We encourage only essential visits, e.g. for patients at the end of life or those with dementia or a learning disability.
  • Please arrange this visit with the ward manager or nurse in charge.
  • In order to maintain social distancing rules, you may not be able to visit every day
  • Familiar carer/supporter/personal assistants will not be counted as an additional visitor.
  • If possible, please stay in touch with the patient by smart device/mobile.

Please do not visit if you have any symptoms of the virus (high temperature, new continuous cough, loss of taste and smell).

All visitors must wear a face covering/mask inside the hospital buildings – please bring your own if you have one. Do not bring any other unnecessary belongings with you.

We understand that this is difficult for lots of people, but it's very important that we follow the guidelines.

Please follow social distancing rules and wash your hands before entering and leaving the building, and use the alcohol hand gel frequently inside the building.

Ward Information

For specific visitor information for different departments and wards, please visit our Ward Catalogue

Maternity Information

What to expect when supporting a woman during Induction of Labour, and Elective Caesarean Section (C-Section)

  • Only one birth partner or advocate can support a woman during, induction of labour, labour or a Caesarean section. The birth partner or advocate must be well, without symptoms of Coronavirus and not tested positive for Coronavirus in the last seven days.
  • It is safest to travel to hospital by private car or taxi. You can use public transport if you have no Coronavirus symptoms. If you need help with arranging transport to the hospital, please telephone our Patient Relations Team for advice on 0118 322 8338.
  • Do not bring any unnecessary belongings into hospital with you.
  • You must wear a face covering/mask, use hand sanitiser when you arrive and leave the ward. Please wash your hands with soap and water regularly during your stay.
  • Only leave the induction of labour room, birthing room or recovery area if essential. Please bring plenty of food and drink for the duration of your stay.
  • Please work with the healthcare staff to maintain social distancing whenever possible.
  • After birth, it may be necessary for some women to stay on the postnatal ward. The birthing partner or advocate will then need to follow the visiting guidance shown below.
  • The healthcare staff will be wearing protective equipment, such as face masks, aprons, gloves and visors.

Visiting on level 4 (Marsh and Iffley ward, antenatal and postnatal care)
Due to the current national restrictions, visiting arrangements across level 4 are as follows:

Induction of labour (Marsh Ward) opened to enable one birth partner or advocate to remain with the woman during the induction process

Marsh Ward - due to social distancing for mothers, babies and staff, we can allow visits by the birth partner or advocate between the hours shown below. Only the designated birth partner or advocate is permitted during visiting hours. Please do not change this named person. No children will be admitted onto the ward.

Yellow Bed visiting times: 10:00 hrs - 12:00 midday
Green Bed visiting times: 12:30 - 14:30 hrs

Iffley Ward – The 28 bed ward will be split and colour coded at the bedside.

Yellow Bed visiting times: 10:00 hrs - 12:00 midday
Green Bed visiting times: 12:30 - 14:30 hrs

No visiting will be allowed outside these hours.

Only the designated birth partner or advocate is permitted during visiting hours. Please do not change this named person. No children will be admitted onto the ward.

No visiting on the day of discharge.

All visitors must:

  • Wear face masks (these will be provided if the named birth partner/advocate does not have their own)
  • Use hand gel
  • Wash hands with soap and water before holding or feeding baby and after nappy changes
  • Remain at the bedside, except for hand hygiene purposes. If a member of staff is needed, the call bell should be used.

Staff on the ward will ring a bell to announce the end of each visiting session and all visitors are requested to leave promptly.

Birth partners /advocates will be provided with a copy of the visitor’s charter which has been recently been adapted to reflect these changes after birth of baby.

In exceptional circumstances, such as women with communication issues or have undergone a bereavement, decisions will be made on visiting either in advance or by the maternity coordinator.

Scan and antenatal clinics

If the mother has an appointment for a scan or antenatal clinic at either West Berkshire Community Hospital or at the RBH, they can attend with the named birth partner or advocate.

 

If the apt is with a midwife in community setting (children’s clinic or GP for example), then they must attend on their own, and ask their birth partner or advocate to wait outside or in the car.

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