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Heartfelt thank you from CEO

RBFT thankyou

The Chief Executive of the Royal Berkshire NHS Foundation Trust has today published a heartfelt thank you to the hundreds of local people and groups who have supported local NHS teams through the Covid crisis.


Steve McManus has written a public letter to the local community on behalf of the Trust’s 5,500 employees.


In it he talks of the massive support local people have shown to health and care teams at a time when they too are struggling with worries over health, jobs, education, finances and futures.


Since the pandemic started earlier this year the Trust has been inundated with support from the Berkshire-wide community.


This has ranged from:

  • Financial support to fund a much needed long-term wellbeing centre for health carers
  • Daily donations of hot meals, snacks, face masks and toiletries
  • Gifts of iPads to link up patients with family unable to visit them in hospital
  • Volunteers delivering medicines and equipment between the Trust’s sites as well as acting as ‘pharmacy runners’ at the hospital and cleaning wheelchairs and other equipment
  • People volunteering to run a staff supermarket and pop-up wellbeing staff area
  • Volunteers stitching and sewing and creating PPE, scrubs and laundry bags


“To see such outpourings of kindness and generosity has really taken us all aback,” said Steve.


“Everyone has been affected in one way or another by this awful pandemic, either becoming ill themselves, caring for poorly loved ones, or furloughed and worried about work and their finances, and for them to want to do something to help us has been both humbling and uplifting.


“I’ve always know just how fantastic my colleagues at the Trust are, but they’ve really come into their own over the last couple of months. We’ve had teams redeployed to other hospitals to care for their patients while staff who’ve stayed on site at the RBH have retrained and moved into new roles to support colleagues.


“And supporting them all has been the backbone of our brilliant teams behind the scenes – the porters, catering staff, housekeepers and maintenance crews,” he added.


“It’s been a magnificent coming-together of colleagues to care for some very poorly members of our community and to know that what we’re doing is so appreciated by the community we serve has been such a boost to us all.


“The weekly clap for carers may now be over but it’s clear that the real affection and gratitude people have for the NHS is continuing and we want to build on the relationships we’ve developed during this crisis so we can work together to provide a healthcare service that we continue to be proud of,” said Steve.


June 2020



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