Welcome to our new look members’ e-newsletter, keeping you up-to-date with the latest Trust news and developments.
In this issue you’ll find information about the results of the CQC inspection into Reading’s health and social care system, a day in the life of a porter and GP extended access.
Hello everyone and welcome to 2019.
As expected, our Trust was busy throughout the festive and New Year period, but I am pleased to report that the teams performed outstandingly. Following the considerable planning we put in place during the months leading up to December, including considerable capital investments planned during last summer we had a much better period than last year, and better than most of our peers. We should all feel very proud of every member of every team who worked tirelessly to deliver this care to our patients; they are the stars of the Trust!
A recent CQC inspection has found that Reading residents receive good quality, person-centred health and social care from compassionate, dedicated staff.
During a four day inspection of Reading’s health and social care system last Autumn, CQC inspectors looked at how well older people move through the health and social care system. They focused on the needs of people over 65 in their place of residence, their needs in a crisis and also looked at how they are supported to return home from a hospital stay.
This month, we spoke to Sam Edser, one of the Trust’s porters, to get an insight into a day in the life of a porter.
My involvement with the Royal Berkshire Hospital began when my late parents were patients in various departments. I was impressed with the standard of care they received and on a number of occasions attended the public sessions of the Board meetings.
The NHS is one of Britain’s proudest achievements, but was set up in a very different era and is far from perfect. For example, too many people are asked to repeat the same details of their illness to different people in several organisations during their treatment – annoying for them and not a good use of staff’s precious time.
Over the last year we have held three membership events to share and discuss the Trust strategy and the development of the Berkshire West ICS (integrated care system).
The Macmillan Cancer Information and Support Centre is based in the Berkshire Cancer Centre at the Royal Berkshire Hospital. The centre offers support and information to anyone who has concerns about cancer, their relatives, friends and carers.
You may have cancer yourself, care for a friend or relative, work as a health care professional or simply want to know more about cancer.
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, trouble and aches and pains.
If symptoms suggest it’s something more serious, pharmacists have the right training to make sure you get the help you need. For example, they will tell you if you need to see a GP.
For more information on how a pharmacist can help you and to find a local pharmacy click here
Patients registered at a Berkshire West CCG practice can make routine appointments for the evenings, weekends and bank holidays, at a time that is most convenient to them. Appointments can be booked through your own practice.
More information on the new initiative can be found on the Berkshire West CCG website here
Making better choices today can have a big impact on your health. One You can help you get healthier and feel better, with free tips, tools and support. Whether it's moving more, eating more healthily or checking yourself – One You can help you make small, practical changes that fit in with your life.
For more information click here
The Council of Governors (CoG) provides a way to directly link the Royal Berkshire to the communities it serves through the active involvement and participation of patients, members and staff. The CoG is in place to ensure that the voice of these people is used to inform the Trust’s decisions and improve medical care and patient experience. They hold regular meetings which members of the public are welcome to attend.
Our next CoG meeting will be on Wednesday 29 May 2019 - 18.00hrs, Trust Education Centre, Royal Berkshire Hospital
The Trust’s next public board meeting will be held on Wednesday 27 March 2019, 09.30hours, Seminar Room, Trust Education Centre, Royal Berkshire Hospital
Tel: 0118 322 7405
Royal Berkshire Hospital
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