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84 new Health Care Support Workers from the Royal Berkshire NHS Foundation Trust joined Director of Nursing, Caroline Ainslie, and Assistant Director of Nursing, Joan Potterton, at a special award ceremony to recognise their hard work in completing their Care Certificate qualification.


Developed by Health Education England, Skills for Health and Skills for Care, the Care Certificate was introduced to provide a nationally agreed framework by which to assess core skills for Health Care Support Workers, ensuring they have the relevant skills and knowledge to perform their roles and provide the very best care to patients.


Jo Sandy, Practice Development Nurse, explained: “We are delighted that our most recent cohort of support workers have all achieved their Care Certificates.”


“All staff employed in support worker roles have to achieve the Care Certificate within 12 weeks of starting with the Trust. They begin the certificate when they attend their induction and are supported by mentors in clinical practice, along with the Practice Development Team to develop a portfolio of evidence. A range of assessment methods are used including written evidence from the support worker, and observation in practice from their assessor.”


The certificate comprises of fifteen standards, all of which must be completed for students to be awarded the Care Certificate.  They cover topics such as duty of care, equality and diversity, communication, privacy and dignity, awareness of mental health, dementia and learning disability, safeguarding, fluids and nutrition, handling information and infection prevention and control.


Tichaona Chimbeya, Health Care Assistant, Critical Care, was delighted to have completed the course and receive his certificate: “I would recommend and encourage all support workers, no matter what area you work in, to do the Care Certificate course. It was very educational and has helped me to reflect on the care I provide, develop my skills and gain a better understanding of how to manage patients, especially those who are confused.  I feel more confident now and this will help me to support clinical colleagues and improve the care and experience of the patients I care for.”


Presenting the certificates, Caroline said: “It’s fantastic to see so many of you here and a privilege to be able to celebrate your achievement with you.  I am incredibly proud to know our Health Care Support Workers are committed to providing the best care they can.  Congratulations and well done.”

May 2017


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