If you need medical help but it’s not a life-threatening emergency, call 111. Depending on your needs your advisor will either book you a time slot at the Royal Berkshire Hospital Emergency Department or at the best local service to suit your healthcare needs. This will help keep you safe and maintain social distancing.
The hospital is a safe place for you to attend for treatments or appointments. It’s important that if you have an appointment booked or need emergency treatment, you still attend the hospital as planned. Dominic Hardy, our Chief Operating Officer has recorded this video message to reassure the public that our hospital sites are safe. Read more on our Covid update page.
With further easing of lockdown measures coming into force as of 17 May 2021, people are being reminded they must still adhere to the rules around isolating if they have recently returned to this country.
People who have flown in from a ‘red list’ country, like India, must isolate in a designated quarantine hotel for 14 days.
Those returning from an ‘amber list’ country like France, must isolate at home for 10 days with testing on days 2 and 8.
This means people who have hospital appointments booked during these quarantine periods must notify the hospital and rearrange, or make arrangements for a virtual appointment. There’s full details online at Gov.UK.
If you have an issue or query that you would like us to help you resolve, our PALS team may be able to help. You can ask a member of staff to contact PALS for you, you can contact them directly yourself. You can write to them at:
Level 2 Main Entrance
Royal Berkshire NHS Foundation Trust
Reading RG1 5AN
or you can email: PALS@royalberkshire.nhs.uk
The Royal Berkshire NHS Foundation Trust runs a 24/7 service to the media. All media enquiries should be directed to the Communications Team. They will, wherever possible, respond promptly to your requests. Email email@example.com
Journalists, if you have an urgent out of hours enquiry please call the main switchboard on 0118 322 5111.
We have just launched our digital platform where you can find all the latest information about our plans to develop a masterplan, or blueprint, for an amazing hospital, designed and organised from the ground up. This is our opportunity to create a great hospital for local people, delivering outstanding care and treatment, and we want our staff, patients, partners and local communities to help us design it. We want this new hospital to be built with the real needs of patients and staff firmly in mind and would like your expertise, experience, and ambition to flow through the design of our new hospital.
Please visit the site by clicking here, take the survey and tell us what you would like to see as we start to shape the future of health and care at the Royal Berkshire Hospital, one of our six sites that make up the Royal Berkshire Foundation Trust.
In line with government guidance, all staff must wear a face mask when on site and all patients and visitors should wear either a face mask/covering for the duration of their visit. If you are able to, please bring a mask/covering with you or ask a member of staff who will be happy to assist. Thank you for helping us reduce the spread of the virus.
Simplified and translated coronavirus materials, with locally produced information in different languages and signposting to national resources are available here.
The latest information about Covid-19 vaccinations is available on the NHS website and more local information on the NHS Berkshire West Clinical Commissioning Group website.
All the latest information about our services, including the Emergency Department, Cancer Services and Outpatients.
Click here for more.
Information about visiting - who should and should not enter the hospital.
Find out more here.
Please click for more information about the Board of Directors and Council of Governors. Further information including public meetings, FOI and performance can be found here.