We are open for business as usual and it’s important that if you have an appointment booked, or need emergency treatment, you still attend as planned.
However, it’s still vital for you to abide by the ‘hands, face, space’ rules, along with other regulations.
If you’ve recently returned to the UK, you must still adhere to the rules around isolating.
This means if you have a hospital appointment which will fall during your quarantine period, please contact us to rearrange, or to make arrangements for a virtual appointment.
People who have flown in from a ‘red list’ country, like India, must isolate in a designated quarantine hotel for 14 days.
Those returning from an ‘amber list’ country like France, must isolate at home for 10 days with testing on days 2 and 8.
There’s full details online at Gov.UK.
If you are in need of urgent medical attention, please ring 999. If you need medical attention for a condition which is not life threatening, please ring 111. A trained operator will discuss the issue and then refer you to the most appropriate place for treatment. If this is the hospital’s Emergency Department (A&E) or Minor Injuries Unit, an appointment will be booked for you by the operator. This will help you be seen in a timely and safe way which helps the medical teams to manage the flow of patients and also enables social distancing in waiting areas.
Visiting restrictions are still in place and visits will only be allowed by prior agreement with the ward sister. We know that this is very difficult for both patients and their loved ones and we will do all we can to accommodate phone and virtual visiting requests.
For maternity, women attending for a scan or antenatal appointment at the Royal Berkshire Hospital and West Berkshire Hospital sites can attend with their chosen birth partner.
All women can have one birth partner with them during the induction process, labour, caesarean section and immediately post-delivery whilst they remain on the birthing areas, delivery suite, Rushey Birth Centre and elective casearean recovery area.
The same chosen birth partners can see their partners on Iffley Ward and Marsh Ward. Due to the large number of beds the wards have been separated into two sections with staggered times over the period 10:00 – 14:30 hrs with the chosen birth partner only.
This is to help maintain social distancing and protect patients, babies, visitors and staff in an enclosed area on a ward. For admission to the ward, partners will be asked if they have any covid symptoms and their temperatures will be checked. If we have any concerns they will not be able to visit. This is to help protect our pregnant mothers and their babies.