Our Values: Compassionate | Aspirational | Resourceful | Excellent

Eye Casualty

Eye casualty is for eye accidents and emergencies that have occurred in the last 48 hours. 

Please ring 0118 322 8855 to speak to a trained member of staff, who will speak to you about your symptoms and advise you whether to come in to Eye Casualty.

A time slot (not an appointment) will be given for your visit. You can also come in to the department where you will be assessed.

Please contact us if you have any of the following:

  • Chemical liquids splashed into the eye.  Remember you first aid treatment: flush your eye with plenty of luke warm water
  • Cuts or lacerations to the eye lids
  • Penetrating eye injury
  • Sudden, painful eye causing sickness and feeling unwell
  • A red, painful eye after surgery
  • Rapid loss of vision following corneal graft surgery
  • Shadow/curtain across vision, increase in flashing lights/floaters
  • Red, painful eye associated with contact lens wear    
  • Sudden painless loss of vision
  • If you are a regular patient of ours and you are concerned about your eye.

Common eye problems such as conjunctivitis and styes should firstly be seen by a GP, Pharmacist or at a walk-in clinic. 


The department is open between 9am and 5pm Monday to Friday and from 9am and 12.30pm at the weekend and bank holidays.

We are closed on Christmas and New Year's Day.

Out of these hours please visit the Emergency Department for urgent eye treatment.

How to get here

Park in the multi-storey and exit via Level 2, Main Reception. Follow the signs for 'all wards and departments' and take a right at the Welcome Desk. Eye Casualty is on your immediate left.




Useful Contacts

Eye Casualty
Eye Block, Level 2
Royal Berkshire NHS Foundation Trust
London Road

0118 322 8855
(out of hours please contact A&E 0118 322 7020)


    Royal Berkshire NHS Foundation Trust,
    London Road,
    RG1 5AN
    Email us
    Tel: 0118 322 5111