In most RBH wards we have introduced
Hospedia, the pay-as-you-go bedside entertainment, telephone and
This technology allows patients to keep
in touch with friends and relatives by 'phone and gives them access
to a wide range of TV channels and movies. TV is free for children.
See the latest costs at the Hospedia site.
Terminals above each bed allow a huge range of features
including pay per view movies, games, talking books, and
information about hospital services.
Patients or visitors can buy cards giving them access to these
services from vending machines - there is one by the Welcomers desk
on level 2. They can also call the operator direct, and pay for
services using their credit/debit card. Relatives can call patients
direct, with incoming calls paid for by callers, who dial the
individual Hospedia extension set up for each patient.
The system has been designed to cater for those with special
needs, including those who are deaf or hard of hearing, blind or
partially sighted, elderly, or have restricted movement. It also
caters for those who do not have English as a first language.
Calls are free to landlines when you buy any of the TV packages
or 10p per minute to landlines without the TV package.
Calls to the bedside cost 39p per minute off-peak and 49p at all
other times (off peak rates are 6pm - 8am Mon to Fri and all
weekends, peak rates apply at other times).
Please note call charges to or from international destinations,
mobiles and other networks may vary.
To find the number of a patient:
0845 414 1234 Call charged at national rate.
To call a patient:
07046 29 0074 (wait for the recorded message and give the patient's
personal extension number).
To call a patient is charged at a higher rate than standard BT
0845 414 1234 (to find the number of a
07046 29 0074 (to call a patient).
0845 414 1234 Hospedia