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How and when to wash your hands

Why is it important to have clean hands?

Hand washing is one of the most effective ways to prevent the spread of many infections, particularly in a healthcare environment when patients may be very ill and susceptible to picking up infections.

Patients in hospital are more likely to have an opening for an infection to get into the body, such as through a surgical wound or tube like a catheter or intravenous drip.

You should clean your hands

  • before every meal
  • after each visit to the toilet
  • before entering or leaving a patient area
  • before and after any skin contact with a patient
  • before and after using any medical equipment or facilities such as a commode.

Please ask our staff

Although we train our staff about the importance of hand hygiene, they are sometimes very busy. If you think a member of staff may have forgotten to clean their hands before touching you or your relative, or something used in your care, such as medicines or equipment, please remind them - staff will not mind being reminded of the importance of hand washing.

Soap and water

If you have access to a hand basin, using soap and water is a very effective way of killing germs and helping to prevent the spread of infection. 

Please tell the staff if there is no soap or hand towels available in the toilets or bathrooms. Please tell the staff if the hand basin, toilet or bathroom is dirty.

Alcohol hand gel

This is a good option if you do not have access to a hand basin. It is effective in killing most germs on your skin and is easy to use, even on sensitive skin.

Hand gel dispensers should be on every bedside and at the entrance to each ward and department.

Please tell staff if the dispenser needs topping up.

You can also download an easy read leaflet called pdf Washing your hands: keeping away germs in hospital.

 

Useful Contacts

Patient Advice and Liaison Service (PALS)
Royal Berkshire NHS Foundation Trust
London Road
Reading RG1 5AN

0118 322 8338