If this is your first visit, the
at your clinic will need to record your
personal details, including your postcode, your NHS number (on your
medical card) and your GP's name and address.
Your appointment letter will tell you if
you need to bring anything or need to prepare. If you are unable to
keep your appointment, please ring the department concerned and let
Choose and Book
Choose and Book is the service that lets you book, change or
a hospital appointment either online or by phone. We provide
services at a number of locations so that patients can choose to be
treated closer to home.
be given an Appointment Request Letter containing your Reference
Number and Password. Make sure you have these in front of you when
booking an appointment.
can book online now (Opens
Healthspace website) or call The Appointment
Line (TAL) on 0345 60 88 88 8 open every
day from 7am-10pm
or Textphone services are available on
0345 8 50 22 50.
Are you exempt from prescription charges?
Conditions entitling you to free prescriptions:
- Cancer (also includes treatment for the effects of cancer or
treatment for the effects of a current or previous cancer
- Fistula (a permanent fistula requiring dressing)
- Hypoadrenalism such as Addison's disease
- Diabetes mellitus (Type 1 and Type 2) - except where treatment
is by diet alone
- Diabetes insipidus and other types of hypopituitarism
- Myxoedema (underactive thyroid) and other conditions where
thyroid hormone replacement is necessary
- Myasthenia gravis
- Epilepsy (requiring continuous anti-convulsive medication)
- Continuing physical disability that means you cannot go out
without help from another person.
If you have any of the conditions listed above, ask for
application form from your GP's surgery. You will need to fill it
in and your doctor (or an authorised member of the practice staff)
will sign to confirm the information you've given is correct. You
will then be sent a Medical Exemption Certificate.
If you have a Medical Exemption Certificate, all your
prescriptions are free, whatever the medication is prescribed
More information about prescription charges can be found in
this booklet: www.nhsbsa.nhs.uk/HelpWithHealthCosts.aspx
Choose and Book Implementation
Royal Berkshire NHS Foundation Trust
Reading RG1 5AN
Tel: 0345 60 88 88 8