If you need to call the hospital about an appointment, or you have a query about your care, from Monday 6 July our numbers are changing.
Instead of calling the Patient Services number (0845 900 7000), your appointment letter will show a new telephone number. The new number will take you through to a dedicated administration team for your medical speciality. This team will be able to deal with any questions about appointments, and direct any medical queries to the team overseeing your care.
If you are an existing patient, or have not received an appointment letter showing the relevant telephone number, click here to see our new numbers.
The Patient Services number will continue to operate but please note: if you call this number, you will now be transferred to the dedicated administration team for your medical speciality. This number will be phased out over the coming months.
Please bear with us while we continue to update all our telephone numbers on the rest of our website.
Our switchboard number remains the same.
The main switchboard at Royal Berkshire Hospital can direct you to many of our services and teams. However, you will find direct dial numbers for wards on departments on their individual pages, with numbers for our other sites here.
0118 322 5111.
If you have an issue or query that you would like us to help you resolve, our Patient Relations Team may be able to help.
You can ask a member of staff to contact Patient Relations for you, or contact Patient Relations directly on 0118 322 8338, by letter at:
Patient Relations Team
Level 2 Main Entrance
Royal Berkshire NHS Foundation Trust
Reading RG1 5AN
The Trust runs an out of hours for urgent calls that cannot wait until the next working day only. Please contact our main switchboard between 6pm and 8am weekdays and 6pm Friday to 8am Monday on 0118 322 5111.
All media enquiries should be directed to the Communications Team who are based onsite at the Royal Berkshire Hospital. They will, wherever possible, respond promptly to your requests, you can contact them on 0118 322 8600 or email: firstname.lastname@example.org
Out of hours contacts for journalists only: 07721 020271.
NHS Foundation Trust
0118 322 5111