Patients

 RBFT to restrict visiting because of Norovirus

Due to an unseasonal rise in cases of Norovirus in the community and now at the Trust, The Royal Berkshire NHS Foundation Trust is taking preventative measures to control the spread of the virus by asking members of the public to stop and think before visiting any of our hospital or clinic sites, and limit visiting where possible.

If you are planning to visit a patient or are an outpatient and have had sickness and/or diarrhoea, please do not visit until you are clear of symptoms for 48 hours.

If you need to cancel an appointment, please call us and let us know.

All visitors to patients on wards are asked to restrict the numbers of visitors coming to see individual patients: we know that if we reduce visitor numbers overall it can significantly improve how we can control the spread of this infection.

For some wards, formal restrictions are in place and visitors to those wards will be advised whether visiting is possible.  Clear exceptions will be made for the most seriously ill patients as we recognise those patients do need to see their relatives: ward staff will determine what is appropriate.

Norovirus is the most common cause of infectious diarrhoea and vomiting in the UK. Norovirus was historically known as ‘winter vomiting disease’. There are up to one million cases a year and it is usually more noticeable in the winter. We currently have patients suffering with Norovirus isolated in five wards.  

You can find advice on how to treat Norovirus symptoms and prevent it spreading here.

Are there any extra precautions for visitors to take? 

We want to keep our ward areas hygienic and free from infection. We ask everyone entering and exiting ward areas to always wash their hands frequently using liquid soap and water before and after seeing patients or to use the gels but in the case of Norovirus, the alcohol hand rub is ineffective at removing the virus from the hands. Instead we advise everyone to wash their hands at sinks with the liquid soap products provided. Those visitors who do come to see you should be extra careful not to carry infection in or out of the ward area by washing their hands at the sink before they enter and leave. If your visitors need to do anything else, the ward staff will let you and them know. 

What is Norovirus?

Norovirus, which causes diarrhoea and vomiting, is one of the most common stomach bugs in the UK. It's also called the "winter vomiting bug" because it's more common in winter, although you can catch it at any time of the year.

Norovirus can be very unpleasant but it usually clears up by itself in a few days.

You can normally look after yourself or your child at home. 

Try to avoid spreading and particularly avoid going to a healthcare setting, as norovirus can spread to others very easily.

Look online at NHSChoices, call your GP or NHS 111 if you're concerned or need any advice.

Why is Norovirus a problem? 

Norovirus is highly contagious and can spread quickly through any close contact. In hospitals, large numbers of patients, visitors and staff can be affected. This can disturb the normal working of the hospital and cause distress to those infected and their friends and families. 

Can I still have visitors? 

If a ward or bay is closed with norovirus, visiting is not usually permitted.  You would not want to pass it on to your family.
 
In exceptional circumstances immediate family or significant others may be permitted to visit at the discretion of the senior nurse. Any such proposed visits should first be discussed with the senior nurse. 
 
If you visit in these circumstances you should wear aprons and gloves and wash your hands on entry and exit from the ward. 
 
If there are isolated cases in a ward but it is not closed, visitors should be kept to a minimum and they might want to think about delaying their visit. This is especially important if they are children or frail or elderly.

Are there any extra precautions for visitors to take? 

We want to keep our ward areas hygienic and free from infection. We ask everyone entering and exiting ward areas to always wash their hands frequently using liquid soap and water before and after seeing patients or to use the gels but in the case of Norovirus, the hand gel is ineffective at removing the virus from the hands. Instead we advise everyone to wash their hands at sinks with the liquid soap products provided. Those visitors who do come to see you should be extra careful not to carry infection in or out of the ward area by washing their hands at the sink before they enter and leave. If your visitors need to do anything else, the ward staff will let you and them know. 

Working with us

NHS best places to work

 

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people….why don’t you come and join us?

Nursing & Midwifery Recruitment Open Day
Saturday 23 April 2016 10:00-14:00
Trust Education Centre, Royal Berkshire Hospital, Craven Road, RG1 5AN

The Royal Berkshire NHS Foundation Trust, one of the largest hospital foundation trusts in the country, is keen to recruit enthusiastic and motivated nurses and midwives at various stages of their career.

If you are a registered nurse or midwife, a final year student nurse or midwife, or are interested in returning to practice, we can offer exciting opportunities in paediatrics, maternity, medicine, surgery, oncology, cardiology, stroke services, ophthalmology, trauma and orthopaedics, acute medicine for older people, ENT, renal services and theatres.

Come and meet the team to discuss career opportunities available at the RBH, how we can support you to fulfil your career ambitions and view the excellent facilities and working environment. Free parking available in the London Road entrance car park.

If you want to be interviewed on the day, please arrive at 10am and complete an online application by 18th April.

 

 

 

Getting in touch

Main switchboard : 0118 322 5111

The main switchboard at Royal Berkshire Hospital can direct you to many of our services and teams.  

You can also find direct dial numbers for wards and departments on their individual pages.

Patient Advice and Liaison Service (PALS) : 0118 322 8338

If you have an issue or query that you would like us to help you resolve, our PALS team may be able to help.  

You can ask a member of staff to contact PALS for you, you can contact them directly yourself. You can write to them at:

Patient Relations Team
Level 2 Main Entrance
Royal Berkshire NHS Foundation Trust
London Road
Reading RG1 5AN 

or you can email: talktous@royalberkshire.nhs.uk  

Media contacts

All media enquiries should be directed to the Communications Team. They will, wherever possible, respond promptly to your requests, you can contact them on 0118 322 8600 or email communications@royalberkshire.nhs.uk

Journalists, if you have an urgent out of hours enquiry please call the main switchboard.

 

PLACE inspection

PLACE report

Patient-led Assessments of the Care Environment (PLACE) are a self-assessment of non-clinical services. The self-assessments are carried out voluntarily and were introduced in April 2013. The teams who carry out the test include patient representatives, our governors and staff.

These standards cover cleanliness, food and drink, privacy and dignity, and the condition and appearance of our hospitals - all things we know are important to our patients.

How did we do?

We have improved across all areas compared to the previous year, and our results were better than the national average across all areas:

What was inspected 

National average

Royal Berkshire 2015

Royal Berkshire 2014

Cleanliness

97.57%

99.38% 

98.37%

Condition, appearance, maintenance

90.11%

97.54% 

 96.71%

Privacy, dignity and wellbeing

86.03%

91.47% 

 86.99%

Food and hydration

88.49%

94.47% 

83.34%

Dementia

74.51%

89.32%

Not included in inspection

 

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