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Measuring our performance

What the Care Quality Commission say about Royal Berkshire Hospital

Our Annual Review outlines what we have achieved over the past year, what patients have said about their experiences with us and is also a look forward to what we hope to do in the future.

(Click on the image to download it)

 Annual Review 2011/12

          Annual review 2011/12 
                              

In 2011/12 the Trust won the Health Service Journal's (HSJ) National Patient Safety Award. This prestigious accolade was awarded for an initiative to prevent hospital acquired pneumonia in patients which led to a 60 per cent reduction in cases.  

Also in 2011/12:

  • for the second year in a row we have been named as one of the fastest hospitals in the country for treating heart attack patients. This is for the number of patients who receive a primary angioplasty within 150 minutes of calling 999. 
  • the regulator for health and social care, the Care Quality Commission registered the Trust to practise ‘without conditions’ at each of its sites.
     
  • we have remained MRSA free for over 24 consecutive months (since March 2010).
  • our new £28 million Royal Berkshire Bracknell Clinic opened and is providing vital cancer and renal services. The state-of-the-art clinic is located just outside Bracknell Town Centre. 
     
  • we have taken over the delivery of all outpatient appointments at Townlands Hospital, Henley.  
  • the team working for our diabetic patients won three silver Quality in Care (QiC) awards.   
  • in December 2011 our first dialysis patient completed treatment in his own home. This scheme is currently running as a pilot and some patients no longer need to come into hospital three or four times     

Survey Results

  • the reponse rate for our inpatient survey for 2011 was higher than the national average.  
  • 94 per cent of patients commented on the inpatient survey that they would recommend this hospital to family and friends.

Past Annual reviews

 

Useful Contacts

Royal Berkshire
NHS Foundation Trust
London Road
Reading
RG1 5AN

0118 322 5111

Related Links

web page iconCare Quality Commission