Patients

TRUST PREPARED IN ITS PLANNING FOR INDUSTRIAL ACTION BY JUNIOR DOCTORS

The Royal Berkshire NHS Foundation Trust continues with plans developed last year, for the proposed industrial action by Junior Doctors.

A hospital spokesperson said: “In the lead up to the industrial action we have been actively assessing the number of planned outpatient and surgical procedures we can carry out on Wednesday 10 February, and rebooking patients where necessary.  However, our aim is to run as many as possible.

“All our efforts have been directed at providing safe cover and minimising disruption to our patients during the planned industrial action.

“We will only run services where we are completely assured that we have appropriate cover to manage safe planned care.  All of these decisions have and will continue to be taken with our senior doctors to ensure safety.

“Unless patients receive a phone call from the hospital to rearrange their appointment, they should still attend.  

“We do anticipate a challenging day but our staff have demonstrated a very high level of flexibility to ensure we continue to provide the best possible care and we would like to thank them for this.”

Emergency cover

We are also working closely with our medical staff to ensure we provide the maximum possible emergency clinical cover on Wednesday 10 February.  This is possible due to the flexibility of all our staff across the range of services we provide.

However, there will inevitably be additional pressure on the hospital on the day and all patients are asked to think carefully before attending our Emergency Department or other emergency services during this period of industrial action.  Patients are asked to seek advice from their pharmacist or see their GP, or use minor injury clinics and urgent care centres close to Reading where they may be seen faster.  This action will help to keep the hospital’s Emergency Department free to concentrate on those very sick patients who need our help most.     

We have asked our clinical commissioning group to increase capacity at alternative services such as GP practices and urgent care centres to assist our patients in using other options available to them.     

If patients are unsure where to go, they should call NHS 111 for the best help and advice for which local service to use.  NHS 111 is a free telephone service available 24 hours a day, every day of the week and holds full details of all local health services, operating hours, which conditions can be treated where and how to get there.  Simply dial 111. 

Patients with genuine emergencies should be brought to the Royal Berkshire Hospital for treatment.

Working with us

NHS best places to work

Royal Berkshire NHS Foundation Trust has been named by Health Service Journal and Nursing Times, in association with NHS Employers, as one of the top 100 NHS places to work. The list includes acute trusts, community trusts, and mental health trusts across England.

On top of this success, consultant in elderly care, Professor David Oliver, has been recognised in the HSJ top 100 Clinical Leaders list. As well as a doctor at the Trust, Professor David Oliver is the President of the British Geriatrics Society and was recognised for his national work to improve care for older people.

Patient partner Carol Munt was also recognised; in the HSJ top 50 Patient Leaders list. Patient partners work with trusts to give a patient’s perspective on how care can be improved.

Jean O’Callaghan, Chief Executive, says: “I am thrilled that we are one of the best NHS employers in the country. I certainly feel proud to work here. It is testament to the fact that we have motivated staff who enjoy working here, and are proud of the care we provide for patients. We are also privileged to have people like Dr Oliver and Carol working with us.”

Last year’s staff survey showed that:

  • Staff at the Trust are highly motivated

  • Staff are satisfied with their quality of work and patient care

  • Staff agree that their role makes a difference to patients

  • Staff feel their role makes a difference to patients.

The Trust employs around 5,500 staff. 

Getting in touch

A problem with our main switchboard 

There is an external fault with our telephone lines that is affecting our main switchboard number:   0118 322 5111.

Members of the public can direct dial to departmental hospital extensions which can be found under the Wards and Services tab on the website.

We apologise for any inconvenience this causes while engineers are working to address the problem.  

PLACE inspection

PLACE report

Patient-led Assessments of the Care Environment (PLACE) are a self-assessment of non-clinical services. The self-assessments are carried out voluntarily and were introduced in April 2013. The teams who carry out the test include patient representatives, our governors and staff.

These standards cover cleanliness, food and drink, privacy and dignity, and the condition and appearance of our hospitals - all things we know are important to our patients.

How did we do?

We have improved across all areas compared to the previous year, and our results were better than the national average across all areas:

What was inspected 

National average

Royal Berkshire 2015

Royal Berkshire 2014

Cleanliness

97.57%

99.38% 

98.37%

Condition, appearance, maintenance

90.11%

97.54% 

 96.71%

Privacy, dignity and wellbeing

86.03%

91.47% 

 86.99%

Food and hydration

88.49%

94.47% 

83.34%

Dementia

74.51%

89.32%

Not included in inspection

 

News

Buscot incubator Reading Post appeal

Find out about what has been happening around the Trust and see where we have featured in local news stories and television broadcasts.


Click here for more.

Careers and vacancies

catering

Interested in working in an exciting, fast moving environment that makes a real difference to people?   


Find out more here.

About the Trust

members at amm

Information about our Board and Executive, our publications and our performance, and information about Freedom of Information requests.

Find out more here.

  • CONTACT DETAILS: Royal Berkshire NHS Foundation Trust, London Road, Reading RG1 5AN
  • Email us
  • Tel: 0118 322 5111