Patients, visitors and media

Water and power incident at Royal Berkshire Hospital - 31 July (last updated 9.30pm)

Mary Sherry, Chief Operating Officer for Royal Berkshire NHS Foundation Trust, said: “We have completed all necessary patient moves within the hospital due to yesterday's power outage, resulting in 89 patients safely moved from Battle Block. We are working to restore power with additional temporary generators at some point over the weekend.

"From 9pm this evening we started to gradually reopen our A&E to receiving ambulances. The hospital still remains on internal incident alert and is still under extreme pressure. We would ask for the public to consider and only attend our A&E if critically ill. I would like to extend a very big thank you to all staff within the hospital and also to those who have assisted from South Central Ambulance Services and neighbouring hospitals.”


Working with us

NHS best places to work

Royal Berkshire NHS Foundation Trust has been named by Health Service Journal and Nursing Times, in association with NHS Employers, as one of the top 100 NHS places to work. The list includes acute trusts, community trusts, and mental health trusts across England.

On top of this success, consultant in elderly care, Professor David Oliver, has been recognised in the HSJ top 100 Clinical Leaders list. As well as a doctor at the Trust, Professor David Oliver is the President of the British Geriatrics Society and was recognised for his national work to improve care for older people.

Patient partner Carol Munt was also recognised; in the HSJ top 50 Patient Leaders list. Patient partners work with trusts to give a patient’s perspective on how care can be improved.

Jean O’Callaghan, Chief Executive, says: “I am thrilled that we are one of the best NHS employers in the country. I certainly feel proud to work here. It is testament to the fact that we have motivated staff who enjoy working here, and are proud of the care we provide for patients. We are also privileged to have people like Dr Oliver and Carol working with us.”

Last year’s staff survey showed that:

  • Staff at the Trust are highly motivated

  • Staff are satisfied with their quality of work and patient care

  • Staff agree that their role makes a difference to patients

  • Staff feel their role makes a difference to patients.

The Trust employs around 5,500 staff. 

Getting in touch

Our telephone numbers have changed

If you need to call the hospital about an appointment, or you have a query about your care, from today (Monday 6 July), our numbers are changing.

Instead of calling the Patient Services number (0845 900 7000), your appointment letter will show  a new telephone number. The new number will take you through to a dedicated administration team for your medical speciality. This team will be able to deal with any questions about appointments, and direct any medical queries to the team overseeing your care.

If you are an existing patient, or have not received an appointment letter showing the relevant telephone number, click here to see our new numbers.

The Patient Services number will continue to operate but please note: if you call this number, you will now be transferred to the dedicated administration team for your medical speciality. This number will be phased out over the coming months.

Please bear with us while we continue to update all our telephone numbers on the rest of our website.


Annual Members' Meeting

Our Annual Members’ Meeting was held on Thursday 2 July.

Around 70 members attended and were able to enjoy a presentation by Dr Will Orr about our award-winning Cardiology team. Dr Will Orr said: "Working closely with our local ambulance team, we are the fastest in Europe, and possibly the world, in treating patients having heart attacks." He explained that the quicker patients are treated, the better the better their long-term outcome.

Our marketplace exhibition featured information on our emergency department, audiology services, stroke support, the medical museum and much more.

In the news

Buscot incubator Reading Post appeal

Find out about what has been happening around the Trust and see where we have featured in local news stories and television broadcasts.

Click here for more.

Careers and vacancies


Interested in working in an exciting, fast moving environment that makes a real difference to people?   

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About the Trust

members at amm

Information about our Board and Executive, our publications and our performance, and information about Freedom of Information requests.

Find out more here.

  • CONTACT DETAILS: Royal Berkshire NHS Foundation Trust, London Road, Reading RG1 5AN
  • Email us
  • Tel: 0118 322 5111